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Your usual Student Support is closed for the Christmas period from Tuesday 23rd December until Monday 5th January, but we still have a range of alternative support available for you.  

Our team are responding to emails between 11am and 1pm daily, except bank holidays and you can contact us 0191 515 2933 as usual.

If you wish to access support we have our Out of Hours service running every night between the hours of 6:30pm and 6:30am, including public holidays. Please contact the team on telephone 0191 515 2451 should you need support.   

You can contact University Security on 0191 515 2028.

Staff can use this service to access support for themselves or to report on behalf of a colleague or student. 

Staff can access support for an experience they have had connected to the university, or for an experience they had elsewhere. 

It’s your choice as to whether you would like to report your experience to the university or not. You can access support without making a formal report to either the university or the police. Our service welcomes all members of staff.

There are two ways you can tell us what happened